Job Description

Fiber Optic Technician

The ideal candidate has a strong technical proficiency in fiber installation, splicing, and testing, coupled with excellent communication skills.

Key Responsibilities

• Oversee installation, splicing, termination, and testing for ISP, OSP, and campus fiber systems.

Technical Expertise

• Apply thorough knowledge of fiber optic technology, including installation techniques, cable types, pathways, and industry best practices.
• Utilize advanced understanding of fiber jetting equipment, including AFL and Sumitomo systems.
• Provide troubleshooting assistance to resolve fiber performance or construction issues.

Customer Communication & Support

• Maintain strong, professional customer relationships by clearly explaining proposed solutions, work requirements, and project status.
• Consult with clients to help determine the best fiber solutions for their environments.
• Conduct pre- and post-installation meetings, providing clear expectations and project updates.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Individual will be required to travel to customer sites as needed.
• While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts.
• The employee is occasionally exposed to outside weather conditions and risk of electrical shock.
• Individual may occasionally be required to lift, push, pull, and carry up to 50 pounds.
• Incumbent will be required to use a computer with keyboard, telephone or handheld mobile device for extended periods of time, and office machinery as needed.
• Incumbent must be able to read, see, hear, and speak.

Work Days and Shifts

Position works MondayFriday, daylight hours, and additional time as needed to complete work.

Requirements

Education/Certification(s)/License(s) Required:

• Industry certifications (FOA CFOT, ETA, BICSI, or similar).
• Experience reading blueprints, construction drawings, and fiber network maps.
• Knowledge of safety standards and codes relevant to OSP/ISP fiber work.
• May be required to participate in safety trainings and/or certifications provided by the Company or customers.
• Valid driver's license is required, as employee will be required to travel to client site as needed.

Experience/Other Required:

• Minimum of five (5) years experience working the technology industry; previous experience with project management is strongly preferred.
• Applicants must be currently authorized to work in the United States on a full-time basis.
• Visa sponsorship is not available for this position.
• This is a full-time, in-person position, and candidates must be able to work from our office located in Pittsburgh, Pennsylvania.

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