Job Description

Job Description

Job Description

Key Responsibilities:

• Answer incoming phone calls and provide excellent customer service.
• Communicate effectively with customers, coworkers, and corporate office personnel.
• Utilize the point-of-sale (POS) system to locate, enter, and process customer orders.
• Assist with logistics, billing inquiries, and account-related questions.
• Support the office team with administrative tasks as needed.
• Maintain accurate and organized records of customer interactions and transactions.
• Uphold company policies, procedures, and safety standards.

Skills / Education / Requirements:

• Must be at least 18 years of age.
• Must pass a pre-employment drug screen.
• High school diploma or GED required.
• Customer service, accounts payable/receivable, or logistics experience preferred but not required.
• Strong verbal and written communication skills.
• Ability to effectively manage multiple tasks in a fast-paced environment.
• Proficient with basic computer skills; POS system experience a plus.
• Must be available to work flexible hours, including evenings, weekends, and holidays.
• Overtime may be required.

• 401(k) with Company Match

• Health, Dental, Vision, and Life Insurance

• Paid Time Off

• Paid On-the-Job Training

• Career Growth Opportunities

• #1 Commercial Tire Dealer in the U.S. since 2008

• #1 Truck Retreader in North America since 2007

• #1 North America Commercial Tire Dealer since 2012

• Family-owned company with a culture of service excellence

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