SAP Specialist Job at Addison Group, Lake Zurich, IL

YkJFOE9keEY4eFcwaFJVMm1EMitWamxw
  • Addison Group
  • Lake Zurich, IL

Job Description

Job Title: Customer Service SAP Data Management

Location: Lake Zurich/Deer Park, IL

Industry: Open

Pay: $32.00 – $35.00 / Hourly (Contract-to-hire)

Benefits: This position is eligible for medical, dental, vision, and 401(k).

About Our Client:

Addison Group is hiring on behalf of a growing Biotech organization seeking a Customer Service Representative with SAP Data Management experience. This team supports high-volume customer service/commercial operations and plays a critical role in ensuring data accuracy that directly impacts the customer experience.

Job Description:

The Customer Service Data Management role supports customer-facing operations by managing and resolving data and order-related issues within SAP and integrated systems. This role blends customer service, order management, and master data responsibilities and requires a commercially minded professional who understands how system data impacts sales, pricing, and fulfillment. This is a hands-on role supporting internal customer service teams and resolving issues that ultimately affect external customers.

Key Responsibilities:

  • Create, update, and maintain customer and material master data within SAP and connected platforms
  • Process and troubleshoot high-volume order entry, pricing discrepancies, and customer-impacting issues
  • Serve as first-line support for tickets and requests from customer service and commercial teams
  • Manage customer structures including Sold-To, Ship-To, Bill-To, and Payer relationships
  • Collaborate cross-functionally with Sales, Finance, Supply Chain, and Operations
  • Assist with reporting, documentation, and continuous process improvement efforts

Qualifications:

  • 2–5 years of customer service experience with SAP
  • Experience supporting master data integration and synchronization across platforms to ensure data consistency, accuracy, and continuity
  • Ability to manage a high volume of requests while maintaining accuracy and timeliness
  • Experience troubleshooting customer-facing issues within ERP systems
  • Strong customer service mindset with excellent communication and problem-solving skills

Additional Details:

  • Employment Type: Contract-to-hire
  • Monday–Friday, 8:00 AM–5:00 PM
  • Work Environment: 100% on-site, business casual
  • Fast moving interview process

Perks:

  • Beautiful office environment
  • Snacks provided and free lunch on Monday
  • Friendly and supportive team with training provided
  • Great office culture and leadership
  • Stable schedule with work-life balance
  • High-impact role supporting customer satisfaction and business operations

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

Job Tags

Hourly pay, Contract work, Casual work, Work at office, Local area, Monday to Friday

Similar Jobs

Stretch Zone

Stretch Practitioner - Early Mornings Job at Stretch Zone

 ...stretching sessions. With a balanced system the customer will reach their true maximum potential, whether they are an professional athlete, weekend warrior, couch potato, or suffering from chronic pain or illness. A career with Stretch Zone means not just meeting and... 

Gulf Distributing Holdings, LLC

Flex Force (Part-Time) Warehouse Order Puller Job at Gulf Distributing Holdings, LLC

Flex-Force(Part-Time) Warehouse Order PullerThis position will be part-time/temporary with a flexible schedule. Individuals will choose which shifts they want to work prior to the work week. Available shifts include but are not limited to:Monday-Friday: 7 AM - 11 AM... 

Pediatrix

Pediatrics, Pediatric Nurse Practitioner Job at Pediatrix

 ...Description Overview: Amazing PNP Opportunity in Charlotte, NC Enjoy a high quality of life! Responsibilities: Pediatric Nurse Practitioner (PNP) Newborn Nursery | Charlotte, North Carolina Our growing neonatal practice is seeking an experienced... 

Royal Caribbean Group

Landscape Architect Job at Royal Caribbean Group

 ...of a lifetime into a lifetime of vacations for our guests. Royal Caribbean Groups Architecture and Design Team has an exciting career opportunity for a full time Manager, Landscape Architecture reporting to the Principal, Private Destinations This position will... 

Legends Global

House Photographer/Videographer Job at Legends Global

 ...new features, private functions, community events, etc.)*** **Assist the venue team in capturing non-show day content such as private...  ...the headliners first few songs (times vary by event)*** **Photographers must capture a minimum of 100 photos per show*** **Videographers...