Hourly Location Overview The Reservations Agent is responsible for handling reservations, inquiries and cancellations in an attentive, courteous and efficient manner, and quoting available rates to maximize room revenue according to Highgate Hotel standards. Responsibilities Answer all incoming calls promptly, in an attentive, courteous and efficient manner. Answer guest inquiries about hotel services, facilities and hours of operation. Book room reservations while focusing on maximizing room revenue and average rate using standard rate quoting scenario at all times. Upsell rooms when possible. Enter reservations into the computer according to standard operating procedures. Communicate and work closely with the Sales Department concerning group bookings. Maintain availability calendar and communicate all relevant information to the operations staff. Maintain accurate files and reports. Handle all special reservations, to include V.I.P. reservations, packages and discounts. Book and block rooms using hotel standards for Group Rooming Lists and Booking Agreements. Attend and give input on trends and opportunities to maximize revenue. Complete forecasts as required by management. Monitor daily sales activity and alert Front Desk Manager of sold out nights, group status and possible problem situations. Post no-show revenue daily, if required at property. Process travel agent checks, if required at property. Be able to perform all duties of a Front Desk Agent and assist at front desk as needed. Communicate availability to wholesalers. Call for occupancy at area hotels. File reservations and group contracts. Review Reservations logbook and Guest Request log on a daily basis. Send confirmations. Process advance deposit/balance sheet. Process brochure requests. Forecast packages according to hotel standards. Research travel agent commissions. Qualifications High School diploma or equivalent required. Experience in a hotel or a related field preferred. College coursework in related field helpful. #J-18808-Ljbffr Highgate
...Orthopedic Spine Nurse Practitioner Or Physician Assistant The Orthopedic Spine Nurse Practitioner (NP) or Physician Assistant (PA) at WashU Orthopedics is an integral clinical leader and valued member of the interdisciplinary Spine team. This position practices primarily...
IMMEDIATE OPENINGS! Come for a job and stay for a career! Federal Express Corporation (FEC) is part of the rapidly growing warehouse and transportation sector that helps keep America, and our economy, moving. Be part of a winning team and workplace community that cares...
...Stefanini Group is hiring! Stefanini is looking for a HR Coordinator in Newark, NJ 07101 (Hybrid) For quick Apply, please... ...and final interview meet and greet with HM. Job Summary **Entry level role with a bachelor's degree. Candidate can have internship experience...
If autonomy fuels you... if you don't care what others think... if failure is simply not an option this is your role.Own Your Results. Own Your Income. Own the Floor.You've spent your entire life knowing you were built for sales the urgency, the thrill, the win. ...
How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person...