Experienced Chrysler Dodge Jeep Ram Service Advisor Job at Gray Chevrolet Chrysler Dodge Jeep Ram, Stroudsburg, PA

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  • Gray Chevrolet Chrysler Dodge Jeep Ram
  • Stroudsburg, PA

Job Description

Experienced Service Advisor

We are looking for an experienced service advisor to join our growing team. This role is a key contributor within our customer service team. The successful candidate will have a strong knowledge of vehicles and services.

Compensation & Benefits: This role is a full-time, salaried position and offers generous compensation and benefits. You will be eligible for medical, vision, dental, and other supplemental insurance coverage, paid time off, life insurance.

Responsibilities:

  • Provide outstanding customer service to all clients
  • Schedule and coordinate service appointments with customers
  • Process service requests and billing documents
  • Assist customers in understanding the range of services available
  • Investigate and solve customer complaints
  • Document customer details and updates when necessary
  • Handle all payment transactions

Requirements:

  • Previous service writer experience required
  • High school diploma or equivalent
  • Proven automotive industry knowledge familiarity with all products and services
  • Excellent communication skills (written and verbal)
  • Self-motivated, able to work independently and in a team
  • Excellent organizational, problem-solving, and time management skills

Job Tags

Full time

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