Benefits: 401(k) Competitive salary Health insurance Paid time off Training & development Title: Operations Specialist Location: Chicago, IL (O‘Hare area; remote initially, then on-site) Job Type: Full-time, W2 Salary Range: 55,000–55,000–75,000 per year Summary: Handle end-to-end cross-border logistics operations: booking, documentation, shipment tracking, exception resolution, data entry, and reporting. Key Responsibilities: Process air/ocean bookings, customs docs, and track shipments Resolve exceptions (delays, damages, customs issues) Coordinate with airlines, overseas agents, last-mile carriers Maintain accurate data in WMS Support cost reconciliation and billing Generate operational reports (transit time, carrier performance) Requirements: 1+ year international freight forwarding or cross-border logistics experience Familiar with WMS/TMS; Lingxing experience a plus Detail-oriented and accountable Bilingual in English and Chinese Basic knowledge of U.S. customs clearance preferred Willing to work on-site near O‘Hare after initial period Flexible work from home options available. #J-18808-Ljbffr
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