Job Description
Location: Influence Café – Toledo, Ohio
Employment Type: Full-Time
Position Overview
The Coffee Shop Manager at Influence Café oversees daily café operations while advancing the brand’s mission of blending specialty coffee, science-based education, and the cultural legacy of Yemeni coffee traditions. This role is ideal for a motivated leader who is excited to grow with a new, purpose-driven café and contribute to building something meaningful from the ground up.
Key Responsibilities
Operations & Leadership
Manage daily café operations, ensuring efficiency, cleanliness, safety, and compliance with health regulations
Oversee opening and closing procedures, cash handling, and POS reconciliation
Ensure consistency in product quality, preparation, and presentation
Monitor inventory, manage ordering, and coordinate with approved suppliers
Team Management
Hire, train, schedule, and supervise baristas and support staff
Lead staff training on customer service, product knowledge, ingredient transparency, cultural awareness, and educational engagement
Foster a professional, inclusive, and growth-oriented work environment
Customer Experience
Maintain high standards of hospitality and customer engagement
Address customer concerns, feedback, and operational issues in a timely and professional manner
Encourage staff to educate customers on coffee origins, traditional Yemeni preparation styles, and science-based insights when appropriate
Brand, Culture & Educational Integration
Uphold Influence Café’s brand standards, science-informed messaging, and cultural identity
Support implementation of educational materials related to caffeine science, ingredients, and traditional coffee practices
Ensure respectful representation of Yemeni coffee heritage through service, storytelling, and presentation
Assist with promotions, events, and community collaborations
Financial & Administrative Duties
Track daily sales, labor, and basic operational metrics
Optimize staffing and workflows to support both quality and sustainable growth
Prepare basic operational reports for ownership review
Required Qualifications
Minimum 1 year of experience managing a coffee shop or café
Proven leadership and team management skills
Strong organizational and communication abilities
Ability to thrive in a fast-paced, customer-facing environment
Knowledge of basic food safety and health regulations
Preferred Qualifications
Background in science, health sciences, nutrition, pharmacology, biology, or related fields
Experience with specialty coffee or culturally focused café concepts
Interest in coffee origin stories, traditional preparation methods, and educational hospitality
Familiarity with POS systems and inventory management
Grow With Us
Influence Café is a new and growing concept , and we are looking for individuals who are motivated to grow alongside the brand. This role offers opportunities for professional development, expanded responsibilities, and long-term growth as Influence Café continues to evolve and expand. We value initiative, curiosity, and leaders who want to be part of building something from the beginning.
Why Join Influence Café
Influence Café is more than a coffee shop—it is a space where science, culture, and community come together. This is an opportunity to lead with purpose, educate through hospitality, and help shape a brand with a strong identity and long-term vision.
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