Job Description

Job Description

Job Description

Located in the heart of Downtown Eau Claire inside The Lismore Hotel, a DoubleTree by Hilton, Eau Claire Downtown Coffee (ECDC) is a warm and welcoming comfortable place for locals and travelers alike. We’re searching for our next Coffee Shop Manager who is passionate for the craft, culture, and community that great coffee and service brings with it. In this role, you’ll guide a fast-paced team; nurture a coffee program and food menu built on consistency, care, and craft; Each day, you’ll bring warmth, intention, and a steady, positive presence that sets the tone for the entire café.

$45,000 - $52,000 yearly

What you’ll bring to the table:

• The ability to create a positive, inclusive, and welcoming workplace where everyone feels confident and valued, through motivation and coaching.
• A genuine love for people leadership, developing talent, nurturing growth, and building a connected, supportive, and upbeat team culture.
• Strong communication and interpersonal skills, helping build team dynamics and maintain harmony
• A genuine love for coffee, hospitality, community engagement, and creating a place where people want to return.
• A friendly, approachable, service-driven demeanor that makes guests feel seen and appreciated, with the ability to turn challenges into opportunities for connection.
• Solid organizational and time-management skills to keep the café running smoothly.

• 2–4+ years of coffee shop or café experience, with an understanding of fast-paced service environments.
• High attention to detail and an unwavering commitment to quality.
• Strong knowledge of coffee preparation, espresso equipment, drink standards, and efficient café workflow.
• Experience with food handling and/or service with a deli style menu.
• A hands-on with ordering, inventory management, product rotation, and vendor relationships.
• Knowledge of cost control, waste reduction practices, merchandising, and product presentation.
• Flexible availability, for early mornings, weekends, and holidays.

ECWI Hospitality locations are managed by GF Hotels and Resorts. These properties consist of:

• The Lismore Hotel - A DoubleTree by Hilton (Informalist, Dive, ECDC)
• The Oxbow Hotel (The Lakely)
• Nucleus Cafe
• Racy D'Lenes Coffee Lounge

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