Call Center Customer Service Representative Job at Alpha Rae Personnel, Inc., West Lafayette, IN

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  • Alpha Rae Personnel, Inc.
  • West Lafayette, IN

Job Description

Job Description

Job Description

Position Overview

We are seeking Call Center Representatives to support a high-volume, short-term project assisting incoming university students and their families with campus housing inquiries. This is a fully onsite role requiring strong communication skills, professionalism, and the ability to deliver accurate and compassionate customer service in a fast-paced environment.

This position serves as the first point of contact for questions related to housing applications, assignments, move-in procedures, policies, and general student housing support.

Qualifications

Required

  • High school diploma or equivalent
  • Strong verbal and written communication skills
  • Ability to manage high call volumes while maintaining professionalism
  • Strong customer service mindset and interpersonal skills
  • Basic computer proficiency and ability to learn new systems quickly
  • Ability to work onsite daily

Preferred

  • Previous call center or customer service experience
  • Experience in higher education or student services environments
  • Familiarity with university housing operations
  • Bilingual abilities (Spanish, Mandarin, or other languages a plus)
Company Description

Alpha Rae Personnel is a full-service Universal Workforce Solutions and Executive Search firm with a proven track record of success. We have over 30 years of experience placing candidates for many different kinds of positions with a wide variety of companies locally, regionally, and all over the United States.

Please contact our office to discuss how we can assist "YOU" in your employment search.

Company Description

Alpha Rae Personnel is a full-service Universal Workforce Solutions and Executive Search firm with a proven track record of success. We have over 30 years of experience placing candidates for many different kinds of positions with a wide variety of companies locally, regionally, and all over the United States. \r\n\r\nPlease contact our office to discuss how we can assist "YOU" in your employment search.

Job Tags

Temporary work, Work at office

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